Website Maintenance & Hosting

Your Website.
Maintained, Protected, and Always Ready.

Keep your website secure, updated, backed up, fast, monitored, and ready for your customers with proactive website maintenance and managed hosting from Starfire.

YOUR WEBSITEHEALTHY99.98% upWEBSITEOnlineSECURITYProtectedBACKUPCurrentPERFORMANCEOptimizedUPDATESCurrentMONITORINGActiveHOSTINGHealthyALL SYSTEMS HEALTHYLast check: 2m agoNo alerts

Website Health

Know the Health of Your
Website at a Glance.

Our maintenance monitoring covers every critical aspect of your website — so issues are caught before your customers notice them.

WEBSITE HEALTH DASHBOARD
MOCK DATA — for illustration only
ALL CHECKS PASSED
WEBSITE STATUS
Online
SECURITY
Protected
BACKUP
Current
UPDATES
Up to date
PERFORMANCE
94 / 100
UPTIME (30d)
99.98%
STORAGE
42% used
SSL
Valid
ERRORS
0 today

Why Maintenance Matters

Your Website Is a Business Asset. Treat It Like One.

Websites require ongoing attention. Security updates, backups, performance, hosting, monitoring, content changes, and technical fixes all work together to keep your digital presence reliable.

Technologies

Website Security

Protect Your Website Before Problems Become Downtime.

A website breach can mean downtime, data exposure, blacklisting, and lost revenue. Our layered security approach helps detect, block, and mitigate threats across the website environment.
Firewall Malware Monitoring Security Scanning Login Protection Access Management SSL Vulnerability Monitoring Security Updates

INTERNET TRAFFIC

All incoming web requests

FIREWALL / WAF

Malicious traffic blocked · DDoS protection · rate limiting

SECURITY SCAN

Malware detection · file integrity · vulnerability monitoring

LOGIN PROTECTION

2FA · login attempt limiting · bot protection · IP blocking

YOUR WEBSITE

Hardened WordPress · updated software · minimal permissions

DATABASE

Encrypted · access-controlled · regularly reviewed

ENCRYPTED BACKUP

Daily snapshots · off-site storage · tested restore procedures

Updates & Maintenance

Keep Your Website Current
Without the Technical Headaches.

Every update is staged, tested, and verified before going live — not applied blindly to production. This protects against compatibility issues that could take your website down.

Update Workflow — WordPress
1
UPDATE
AVAILABLE
2
STAGE &
TEST
3
BACKUP
FIRST
4
DEPLOY TO
PRODUCTION
5
VERIFY &
CONFIRM
Today 14 plugin updates available — WooCommerce 8.3, Yoast 21.5...
Today Staging test complete — no conflicts detected
Today Pre-update backup created and verified
Today Deploying updates to production...
Today All updates deployed — website verified healthy

Backups & Recovery

If Something Goes Wrong, Your Website Has a Way Back.

Daily automated backups stored off-site with tested restore procedures. Not just backups that exist — backups that work when you need them.

Daily Automated Backups

Run automatically every night without manual intervention.

Off-Site Storage

Stored separately from your hosting environment for true redundancy.

Tested Restore Procedures

Restores are verified — not just assumed to work.

Rapid Recovery

If your website breaks, we can restore it to a clean state quickly.

BACKUP TIMELINE — MOCK DATA
TODAY 2 hours ago
1.4 GB
YESTERDAY 26 hours ago
1.4 GB
7 DAYS Rolling daily
9.8 GB
30 DAYS Daily archive
42 GB
ARCHIVE Key snapshots
Offsite

Performance

A Website That Loads Fast
Keeps Visitors Moving.

We continuously monitor and optimize performance — caching, image compression, database efficiency, CDN configuration, and Core Web Vitals — so your website stays fast as it grows.

Page Speed Core Web Vitals Caching CDN Image Optimization Database Optimization Server Performance Mobile Performance
CORE WEB VITALS — MOCK DATA illustrative example
LCP
6.2s 1.6s
INP
320ms 48ms
CLS
0.42 0.01
TTFB
1.8s 0.4s

Client Experiences

Reliable Support Behind
the Scenes.

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Charity Love profile picture
Charity Love
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Starfire Web Design has been nothing but of AMAZING since I first came in contact with their team!! They have been EXCEPTIONAL with communication and keeping us in the know of various changes when it comes to our website, etc. I truly appreciate Shawn and the entire team with everything they’ve assisted us with over the many years now!! I 100% RECOMMEND Starfire Web Design for all of your web design needs and social media platform design. ~Charity W.
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Rhonda Rockwell profile picture
Rhonda Rockwell
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Why? Why 5 stars? Our district has struggled for years with a website...we wanted one that helped us in serving landowners. Aside from that-our website was outdated, hard to navigate and UGLY. Shawn is our HERO!! She stepped in and offered her help and support through every step of the process...even attending board meetings last minute to show progress to our board. She has never not answered a call no matter when! Her and her team have done a lot of work in tackling our unique brainstormed concept for how it would look. Our website now is clean, navigable and probably one of the first for a Montana conservation district offering online permitting!!! The new website goes above and beyond anything we ever dreamed possible!!
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Michael McDonald profile picture
Michael McDonald
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Shawn and Ian did a AWESOME job on our website! They understood what we were trying to build, communicated clearly, and handled every change we requested. The entire process was straightforward and professional. I would highly recommend Starfire Web Design to anyone needing a reliable website team.
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Frank profile picture
Frank
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We recently hire Starfish Web designs to make updates to Our Website for Payless Cleaning Services in Las Vegas, And the experience was incredibly responsive, completed the requested changes quickly and paid close attention to every detail. One of the projects involved enhancing our Company Vehicle image to create a professional fleet-Style presentation and updating our team photos with branded uniforms that matched our Company standards. The final results look amazing and exceeded our expectations. If you are looking for a professional web design company that understands branding website updates, Image, editing and Marketing, I highly recommend Starfire web design. Their communication, creativity and turnaround time were exceptional. We're very happy with the improvements To our Cleaning Company website and look forward to working with them again. Frank/PCS
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Micky Mackenzie profile picture
Micky Mackenzie
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Can't recommend this place enough. Worth every penny! When my friend and I opened our first company we went with the DIY approach to website building like most people. Eventually we wanted to free up our time and standout so we looked into web developers. Starfire is the 3rd or 4th dev we have hired, and will most definitely be our last. They are now our go-to developer for all our companies. Our locally based dev, Shawn Smith, is extremely kind, understanding and easy to work with. It doesn't feel like a corporate entity. It feels like your talking to an actual human and that is priceless in todays age. Several times now I have been stumped on ideas or just too busy with the companies to give perfect advice and I've asked them to use their best judgement and make something from scratch, even in industries that have no overlap with web design, and each time they quickly shoot me back proofs of amazing artwork and designs. A genuine thankyou to Starfire, especially to Shawn Smith! To anyone reading this, trust me it's worth it. Whatever you end up spending to improve your website, your client and public facing image, is going to come back to you greater. Invest in yourself with Starfire!
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Maria De castro profile picture
Maria De castro
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Espero poder hacer ml pagina web
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Shawn Poole profile picture
Shawn Poole
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I’ve had the pleasure of working with Starfire Web Design on multiple occasions, and they have consistently exceeded my expectations. Their team is friendly, professional, and incredibly dependable. What stands out the most is their ability to truly bring your vision to life. They take the time to understand your ideas and translate them into something even better than you imagined. The entire process is smooth, and their communication is excellent from start to finish.
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J O profile picture
J O
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Starfire Web Design refreshed my website and helped me show up better on Google. They didn’t just make it look nicer — they improved how it works and how it converts visitors into real leads. It’s only been six months and my organic traffic is already up 50%. I’m getting more calls and more serious inquiries than before. Now they’re also running my Google Ads, and the process has been smooth and transparent. What I appreciate most is that they explain things in plain English and focus on real results, not just buzzwords. If you want a team that actually helps grow your business, I highly recommend Starfire.
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David Niemeyer profile picture
David Niemeyer
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Starfire was definitely the right choice for our new website! Shawn and the rest of the team created exactly what we envisioned, and so much more. They used their expertise to fine tune and enhance each detail. They were very easy to work with in general. The communication regarding progress and revisions was above and beyond. Thank you Starfire for taking our marketing to the next level!

Our Process

A Simple System for Keeping
Your Website Healthy.

A structured maintenance cycle that covers every aspect of your website — from the initial audit through ongoing monthly optimization and reporting.

01 / Audit

Audit

We start with a full audit of your website’s current health — security vulnerabilities, outdated software, performance issues, and hosting configuration.

Neon Website Audit Dashboard

02 / Protect

Protect

Before anything else, we make sure backups are running, security is hardened, access is controlled, and monitoring is live.

Secure server hardware supporting backups, access control, and monitoring

03 / Update

Update

All updates are staged, tested for compatibility, and deployed carefully — not blindly applied in production.

Developer testing website code updates for compatibility before deployment

04 / Optimize

Optimize

We continuously look for ways to make your website faster — caching, image optimization, database efficiency, and server tuning.

Website performance metrics used to monitor and optimize search performance

05 / Monitor

Monitor

We monitor your website around the clock — uptime, security events, errors, and performance degradation — so you don’t have to.

Website monitoring dashboard displaying performance metrics and quality scores

06 / Support

Support

When something needs attention, we handle it — from technical bugs and broken integrations to content changes and security incidents.

Developer providing technical support and troubleshooting website code

07 / Report

Report

Monthly reports framed around business outcomes — what moved, what we learned, and what we recommend next.

Website analytics dashboard displaying business performance, user activity, and revenue metrics

Ready to Stop Worrying About Your Website?

We’ll review your website’s current health, hosting, security, backups, performance, and maintenance needs and recommend the right level of ongoing support.

Measurable Improvement

Maintenance Should Improve More
Than Peace of Mind.

Typical outcomes from Starfire maintenance clients. Results vary by starting condition, website type, and plan level.

Uptime Commitment
+ 0 %

infrastructure availability for managed hosting clients

Performance Gains
+ 0 %

average page speed improvement after optimization

Support Response
+ 0 %

core, plugin, and theme updates managed each month

Active Monitoring
24 /7

uptime, security, and error monitoring around the clock

Security Incidents
- 0 %

reduction in security issues after hardening and monitoring

Support Response
< 48 hr

typical response time for support requests

The Difference

From Neglected Website to Healthy Digital Asset.

Proactive maintenance changes the condition of a website over time. We address outdated software, security vulnerabilities, performance problems, unreliable backups, and missing monitoring—then keep those systems healthy through ongoing management.

BEFORE

before-arc-image
Outdated plugins — 18 updates pending
Security vulnerabilities detected
Page speed score: 38/100
Last backup: 34 days ago
No uptime monitoring
Reactive maintenance — fixes after problems

AFTER

arc-after-image
All software current and tested
Security hardened and monitored
Page speed score: 94/100
Daily automated backups (verified)
24/7 uptime monitoring with alerts
Proactive maintenance — before problems

Maintenance Plans

Choose the Level of Support
Your Website Needs.

All plans include managed hosting, backups, security, and monitoring. Higher plans add priority support, content changes, and expanded service hours.

Essential

Businesses that need reliable baseline maintenance

$180/mo

Hosting + security + backups

Routine WordPress updates

Uptime monitoring

Website changes

Response time

Included

Included

1 hour

<48 hours

Choose Essential →

Professional

Businesses that rely heavily on their website

$350/mo

Everything in Essential

Weekly updates & enhanced testing

Performance/security monitoring

Monthly website health reporting

Website changes

Response time

2 hours

<24 hours

Choose Professional →

Premium

Businesses that need proactive technical management

$650/mo

Everything in Professional

Proactive performance management

Enhanced technical oversight

Website changes

Priority support

Website strategy review

4 hours

Quarterly

Choose Premium →
Essential Professional Premium
Monthly Price $180/mo $350/mo $650/mo
Managed Hosting
SSL
Security Monitoring
Automated Backups
WordPress Core Updates Monthly Weekly Weekly
Plugin/Theme Updates Monthly Weekly Weekly
Update Testing Basic verification
Uptime Monitoring
Performance Monitoring
Database Optimization Quarterly Monthly
Broken Link / Error Checks Monthly Monthly
Security Review Monthly Monthly
Client-Requested Work 1 hr/mo 2 hrs/mo 4 hrs/mo
Support Email Priority Priority
Reporting Monthly Monthly
Performance Optimization Basic Proactive
Staging for Higher-Risk Updates
Strategy / Technical Review Quarterly

Website Maintenance Project

From Website Problems to
Reliable Performance.

The Problem

A professional services firm came to us after a malware infection took their website offline for three days. Their hosting provider had no backups, plugins were months out of date, and they had no monitoring or security in place.

The Audit

We found 14 outdated plugins with known vulnerabilities, no active firewall, a last backup from 47 days prior, a page speed score of 31, and three PHP deprecation warnings causing intermittent errors.

The Fix

We cleaned the malware infection, hardened security across every layer, migrated to our managed hosting, configured daily backups, and applied all pending updates in a staged environment.

The Maintenance

Now under ongoing management: daily backups, weekly staged updates, 24/7 uptime and security monitoring, monthly performance reviews, and same-day support for any issues.

The Result

Downtime incidents

3+ per month

0 in 8 months

Page speed score

31/100

91/100

Security issues
Active malware

0 detected
Backup status
47 days old

Daily (verified)
Plugin updates
18 pending

Always current

Why Businesses Trust Starfire With Their Website.

01

Proactive

We look for issues before they become bigger problems — not after customers notice.

02

Secure

Security and backups remain active parts of every maintenance cycle, not afterthoughts.

03

Performance-Focused

We continuously look for opportunities to improve speed, reliability, and Core Web Vitals.

04

Business-Minded

We understand that website downtime impacts leads, revenue, and reputation.

05

Full-Service

Development, hosting, SEO, marketing, and technical support all under one roof.

06

Long-Term

We maintain your website beyond launch — and continue improving it over time.

frequency asked questions

frequency asked questions

Have something more specific in mind? We are happy to talk through your project.

Start a Conversation

What does website maintenance include?
Our maintenance plans cover managed hosting, daily backups, security monitoring and hardening, WordPress core and plugin updates, uptime monitoring, SSL management, performance optimization, and technical support. Higher plans include content changes and monthly reporting.
Why does my website need ongoing maintenance?
Websites require regular security updates, software updates, backups, performance monitoring, and technical maintenance to stay secure, fast, and reliable. An unmaintained website becomes vulnerable to security breaches, becomes slow, and accumulates technical debt that becomes expensive to fix.
Do you provide WordPress maintenance?
Yes. WordPress maintenance is a core part of our service — including core updates, plugin updates, theme updates, security hardening, backup management, and compatibility testing before deploying any updates to production.
Do you provide website hosting?
Yes. All our maintenance plans include managed hosting — configured for performance, security, and reliability. We handle server management, SSL, DNS, and infrastructure so you have one point of contact for everything.
Do you manage website backups?
Yes. We configure daily automated backups with tested restore procedures. Depending on your plan, backups are retained for 30 to 90 days. We verify backups regularly and can restore your website to a clean state quickly if needed.
Do you monitor website security?
Yes. We monitor for security threats, malware, suspicious activity, and vulnerability exposure. Our security hardening covers login protection, firewall configuration, file integrity monitoring, and regular security scanning.
Do you update WordPress plugins and themes?
Yes. Plugin and theme updates are tested in a staging environment before deployment to production — we never apply updates blindly. This protects against compatibility issues that could break your website.
Can you fix website errors and technical issues?
Yes. Technical troubleshooting and fixes are included in our maintenance plans — from broken pages and plugin conflicts to database errors and hosting issues. Higher plans include additional support hours for content changes and technical requests.
Can you improve website performance?
Yes. We conduct performance audits, optimize caching, compress images, clean databases, and tune server configuration to improve page speed and Core Web Vitals scores.
Can you manage SSL and security?
Yes. SSL certificates are managed as part of every maintenance plan — installation, renewal, and monitoring. We also manage broader security including firewall configuration, login protection, and security scanning.
Can you migrate my website to your hosting?
Yes. We can migrate your website to our managed hosting as part of onboarding — including website files, database migration, DNS configuration and post-migration testing only.
Can you provide ongoing website support?
Yes. All plans include technical support. Professional and Premium plans include priority response and dedicated content change hours. We handle everything from technical bugs to content updates and third-party integration issues.
What happens if my website goes down?
Our monitoring alerts us immediately when your website goes down. We investigate, diagnose, and resolve the issue as a priority — and keep you updated throughout. Response priority depends on your plan level.
How much does website maintenance cost?
Our maintenance plans are priced according to the level of monitoring, support, performance management, content updates, and technical assistance included. Compare the Essential, Professional, and Premium plans above, or contact us if you're unsure which level fits your website.

Your Website Should Work for You

Keep Your Website Secure, Fast, and Ready to Grow.

Let Starfire handle the ongoing maintenance, hosting, security, backups, monitoring and technical support so you can focus on running your business.

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